Patrick Gildea Hairdressing love to hear feedback from their valued clients on their salon experience.
This is why in order for them to continuously develop they created a system that clients could email them after a visit to give them honest verified feedback.
Since the creation of the North West Hairdressing “Centre of Excellence” they have received so many fantastic reviews we felt it would be a shame not to share them with you!
Patrick himself is so grateful to all their clients for their feedback.
“We are overwhelmed that so many of our clients took time from their busy schedules to provide reviews on their experience, feedback is so important to us because it helps us to improve our client experience every day. We pride ourselves on the experience that we provide our customers and look forward to welcoming them back always,” said Patrick.
There were so many great reviews that we found it difficult to choose but here are some of our favourites which have all been verified by Phorest Salon Software:
Grace said “I had a great experience today. It was my first time and I know I will be coming to this salon for a long time now after the excellent professionalism the salon has. I was talked through in what I wanted to achieve and I was so happy with the result. This is the first time in all my experiences in various hair salons that I am happy leaving and that’s thanks to the Patrick Gildea team. I can honestly say as I have been to a lot of other salons and never compared to my experience today. Thanks so much again and I will be back real soon.”
Anne said “This is my first time in this salon. It’s not just a haircut. It’s an experience”.
Emma said “WOW! A Really special salon with excellent staff, delivers a master class in what a salon experience should be.”
Maurice said “As always, the Patrick Gildea Team makes the experience both highly professional and enjoyable for the client and I am very impressed with the new Centre of Excellence. It is a pleasure to have my hair styled by the wonderful staff, and it is always great to get a catch up with them every 6 weeks or so”.
Rose said “I spend time in Letterkenny every year and have been to the salon a number of times to get my hair done .Today was my first time in the new salon which I must say is fabulous very spacious but comfortable. All of the staff, who dealt with me today made me feel welcome, relaxed and I was given lots of detail re: what would be done with my hair. I was more than pleased with the result and will be back again. It is heartening to get such an experience I work in Customer Service Training in the UK covering a range of businesses and in my experience this is one of the best examples I have seen.”
Roisin said “Such a relaxing experience. Felt I was in an exclusive salon in London but it was down to earth without city prices. All the staff were excellent.”
Colette said “I found your staff extremely professional during my first visit to your new salon in the summer. I always feel apprehensive going to a salon for the first time but the consultation with your team reassured me and I was encouraged to try lowlights which I absolutely love as they are so subtle but added richness and tone to my colour. My second visit today was a lot more relaxing as I knew I was in capable hands and could trust your highly skilled staff. I will be recommending you to my friends.”
Rebecca said “I was given a complimentary consultation on the hair product Nioxin stocked in their salon. The staff explained the range and advised me on the best available for my hair type. Whilst there I opted to have a Nioxin Dermabrasion treatment applied and a blow dry. The salon was buzzing the whole time and what I thought was excellent was not feeling lost which I have felt in other big salons before. That alone will bring me back although so far I am loving the way Nioxin is making my hair feel and look. Definitely recommend it.”
Noreen said “Getting my hair done here is an unforgettable experience. Staff are so chatty & friendly while being so professional. I came out of your salon about 10 yrs younger thanks to my stylist’s recommendation. That was on Fri nite last &I have been asked several times since who did my hair. I must also mention that the girl who washed my hair was lovely. Lovely manner. Keep up the good work in there, I will be back!!!”
Deirdre said “I always love going to the salon. All the staff are so lovely & professional. With fresh coffee & great magazines. Just a real treat & of course my stylist is fantastic. I always leave feeling a million dollars. Thanks everyone. Deirdre. X”
Heather said “When I arrive I do not have to wait very long before I am in the chair & getting down to business, unlike other salons I have used. During the consultation process my stylist actively listens to what I want as well as offering their own professional opinions on what may work but never pushes them and leaves the final decision down to me. The standard of training and experience is evident as from my appointments in the salon I have learned there is a great deal more in achieving the desired shade of “blonde” than just using peroxide! The staff’s interpersonal / communication skills are excellent, they make appropriate conversation but is in no way intrusive or nosey!”
Monica said “I love the service, the atmosphere and all the staff 🙂 I have a 1:30 hour return journey to get my hair cut with yourselves, well worth the trip. The new salon is fantastic!”
Mary-Francis said “Got my colour and cut today and what a great job, such great hairdressers with lovely personalities who went out of their way to get me lemon for my glass of water and everyone who attended me was lovely. Overall brilliant salon beautiful surroundings very relaxing and most of all best staff in town. Next appointment made Thank you all.”
WOW after reading all those amazing reviews, I really want to book an appointment with Patrick Gildea Hairdressing….what about you?