Carndonagh Post Office in Donegal is one of ten locations in Ireland to join the new ‘Digital Assist’ pilot initiative with An Post.
Digital Assist is a new service offering unique access for people to Government websites and information in ten post offices across the country.
A specially designed touch screen unit will be installed in Carndonagh to offer citizens the chance to navigate Government websites with the help of trained post office staff.
Customers will be able to access Government or local authority services, forms and information and can print Government application forms and information brochures free of charge.
The first unit has been unveiled by the Minister for Communications, Climate Action and Environment Denis Naughten TD in Co. Kildare.
Minister Denis Naughten TD launches the An Post Digital Assist Pilot Project
Minister Naughten said: “Earlier this year I asked An Post to develop the concept of ‘Digital Assist’ whereby the Post Office would provide a gateway to online Government services for people.
“Government funding of €80,000 has been provided by the Minister for Community and Rural Development Michael Ring to help with rolling out the Digital Assist pilot scheme.
“The local Post Office is best placed to provide support for people who do not want to go online to carry out their day to day business. Representing the largest retail network in Ireland, the network of post offices is the obvious choice as the access point for citizens with its reach, trusted brand and existing strong relationship in our local communities.”
An Post’s MD Retail Debbie Byrne said Digital Assist was part of An Post’s ongoing strategy of utilising the national post office network to provide a greater range of services including government and local authority advice and information.
Ms Byrne said: “It makes sense to utilise the national post office network in this way. We are happy to be a trusted partner with Government in delivering this service to customers.”
