Parents across Ireland have raised concerns this morning after discovering that children’s allowance payments were not lodged to their bank accounts.
Many parents have encountered an issue with the monthly social welfare payments not appearing in their accounts, which has been described as an ‘industry-wide’ issue by banks.
People who bank with Ulster Bank and Permanent TSB have reported problems and called on their banks and the Department of Social Protection for answers.
A statement from Ulster Bank said: “We are aware there is an Industry wide Payments issue that has delayed some credits being applied to ROI Bank customer accounts. Investigations are ongoing to be able to apply these credits to customers accounts as soon as possible.”
A second tweet from Ulster Bank Help staff said they have been advised funds will show in customers’ accounts later today.
A Permanent TSB customer care operative said: “There has been a European payments delay in processing interbank payments this morning which has impacted on most banks across Ireland.”