Job Vacancy: The successful team at the Clanree Hotel Letterkenny have an exciting new opportunity for an experienced Operations Manager.
The Main Purpose of Operations Manager
- To assist the General Manager in directing the total operation of the Hotel.
- To accept direction from the General Manager and ensure Hotel/Management compliance with Company Policy.
- To assist the General Manager in developing and updating the Hotel Business Plan and monitor financial performance.
- To administer company policies and procedures.
- You will be stepping straight into a busy, hands-on role, a crucial figure in the team, you’ll oversee operations and create a superb experience for guests.
The ideal candidate
- The successful applicant must have a minimum of 2 years’ experience in a similar senior position in a 4* Hotel. You will be heavily involved in the running of the hotel’s busy Food & Beverage departments and Conference & Banqueting department; and other operational departments.
- To have exceptional revenue management, a proven ability to lead and motivate staff is essential, excellent Food & Beverage knowledge and excellent guest relations skills, is essential.
- To be successful in this role the ideal candidate will enjoy working in a fast-paced, busy working environment.
- Passionate about standards and provision of excellence in hospitality.
- Ability to lead and motivate a strong team of Departmental Managers
Duties will include:
- Ensuring day to day efficient management of Hotel team and operations
- To achieve total customer satisfaction and to ensure the presentation of the Clanree Hotel Brand.
- To ensure efficient and effective operations and maintain standards of all departments within the Hotel, to include, Food and Beverage and Housekeeping.
- To enforce Company policies and procedures.
- To develop new programs to increase the level of guest satisfaction and operational excellence.
- To supervise and oversee large functions and conference events.
- To ensure all staff receive SOP training and that standards are maintained at all times
- To conduct regular team meetings, staff appraisals and be involved in staff recruitment and retention
If you are interested in joining our team and have the relevant minimum 2 years’ experience in a similar senior position in a 4* Hotel, we would like to hear from you.
Please forward your CV and cover letter to hr@clanreehotel.com
