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Job Vacancy: Inishowen Motors hiring Service Advisor

written by Rachel McLaughlin July 24, 2019
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Job Vacancies: Inishowen Motors is seeking to recruit an experienced Service Advisor to join their dynamic, skilled and hardworking team. 

This position is based in Letterkenny.

The Role:

As a member of our Aftersales team you will be the first point of contact with our customer when making an appointment & bringing their vehicle to us in Inishowen Motors. You will work closely with our service Manager, workshop technicians and our customers delivering a customer focused service in a fast paced environment. The role is highly customer focused and requires an understanding of the importance of providing top class customer service.  

Key Duties:

  • Manage service telephone and walk-in enquiries on behalf of the dealership.
  • Set up jobs on dealer system, create job cards & invoice work
  • Communicate & agree work to be carried out with customer
  • Calculate workshop capacity ensuring that all details are entered onto the service workshop loading system.
  • Manage the handover and administration of Customer Service Vehicles
  • Explain the work carried out on vehicle ensuring customers full understanding.
  • Work closely with sales and parts department.
  • Understand Kia & Nissan Service requirements. & warranty terms
  • Maintain relevant systems ensuring accuracy at all times.

The required candidate should have the following attributes

  • Outgoing, friendly and professional
  • Must have experience in similar role
  • Good team player
  • Well-presented and professional demeanour
  • Process driven

To Apply:

Please forward your CV to inishowenmotorscareers@gmail.com

Closing date for applications is Friday 2nd August 2019

 

Job Vacancy: Inishowen Motors hiring Service Advisor was last modified: July 24th, 2019 by Rachel McLaughlin
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Tags:
AftersalescarsInishowen MotorsJob Vacancymotoringrecruitmentservice advisor
Rachel McLaughlin

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