Job Vacancy: Highland Motors at Mountain Top, Letterkenny seek a Part Time Warranty Administrator to cover Maternity Leave – Experience Essential
Job Responsibilities
- To ensure accurate submissions of warranty and goodwill claims on a daily basis, and also monitoring daily and weekly warranty reports.
- To ensure customer satisfaction through the provision of advice on warranty and goodwill to other members of the company.
- To document all warranty, goodwill and recall work as per manufacturer requirements and dealership policy.
- To ensure that all warranty claims submitted comply with manufacturers’ published manuals/repair time schedules and process all invoices on the warranty debtor accounts
- To use all resource necessary to prepare accurate invoices for warranty work carried out
- To comply with manufacturer warranty submission times without exception
- Regularly check manufacturer warranty bulletins for any new developments and promote best practice across the division
- The ability to plan ahead and maintain good levels of communication with other team members to ensure our business potential is maximised.
- A meticulous eye for detail with a systematic approach to completing a task is essential.
- Monitor claim progress through accessing manufacturer systems at least on a daily basis
- Maintain good working relationship with manufacturer warranty department
Relevant Experience & Qualifications Required
- Previous experience within a Warranty Administration / Service Manager role in the automotive industry
- Have high levels of attention to detail
- Have excellent communication, organisation and inter-personal skills
- Be able to comply with all company and manufacturer’s disciplines and procedures
To apply please send your C.V and covering letter with details of your relevant experience to michele@highlandmotors.ie or post to Highland Motors, Mountain Top, Letterkenny, Co. Donegal
Closing Date for Applications: 29th November 2019.
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