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Five Bank of Ireland branches to close in Donegal due to Covid-19

written by Rachel McLaughlin March 23, 2020
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Bank of Ireland is to close five branches in Donegal on a temporary basis during the Covid-19 outbreak.

The decision comes as the bank records a reduction in footfall in certain branches and an increased demand in customers requiring support via contact centres.

101 branches nationwide will close from tomorrow (Tuesday) while 161 will remain open.

The Donegal branches that will close are: Bunbeg, Bundoran, Falcarragh, Glenties and Moville.

The branches staying open are: Buncrana, Ballybofey, Ballyshannon, Carndonagh, Dungloe, Donegal Town, Killybegs and Letterkenny.

Normal opening hours and service will continue in the branches that are open and will continue the provision of prioritised services for over 65’s and carers (10am – 11am, Mon – Friday).

A statement from the bank said: “During the pandemic the Bank has seen a reduction in footfall in branches, predominantly at Advice and Self Service locations. These changes will allow colleagues from temporarily closed branches to support our larger branches and our contact centres in managing the increased volume of customers requiring COVID-19 support.

“These changes also refocus our branch network to our larger locations, which will help us support social distancing. This is extremely important for our customers and colleagues, whose safety and wellbeing is our top priority.”

 

 

 

Five Bank of Ireland branches to close in Donegal due to Covid-19 was last modified: March 23rd, 2020 by Rachel McLaughlin
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Rachel McLaughlin

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