An Post has today launched a new service where family members can request that a local postman or postwoman check in on relatives who are in isolation during the Covid-19 emergency.
The service will see An Post delivery staff supporting older and vulnerable people along their delivery route at least once a week.
Family members are asked to register for the free check in on anpost.com/Community-Support.
Staff will then check on a customer’s well-being by way of a set of standard questions and any requests for provisions or medicines will be relayed directly back to the local HSE team. An Post will also support the delivery of such essential supplies back to these customers.
A free mail and parcel pick up service will be provided for housebound customers.
The postal service is also planning to introduce a newspaper ordering and delivery service for all customers, with no charge for older and vulnerable customers.
“An Post delivery staff are all security-cleared, capable and clued-in. We know that our people are already providing huge support to many older and isolated people along their postal route, or as part of community volunteering efforts” added An Post CEO David McRedmond “Now we’ll be linking formally with local health and welfare services to ensure the best support for vulnerable customers.”
“The health and safety of our staff is paramount and we will we adhering to HSE protocols at all times, he added,