Donegal Daily
  • News
  • Sport
  • Courts
  • Jobs
  • Business
  • Lifestyle
  • Travel
  • Politics
  • Features
  • Donegal County Council News
Friday 15°CSaturday 15°C

Donegal Daily Donegal Daily

sponsor banner
sponsor banner
  • News
  • Sport
  • Courts
  • Jobs
  • Business
  • Lifestyle
  • Travel
  • Politics
  • Features
  • Donegal County Council News
BusinessJobs

Kelsius is recruiting a Technical Support Technician

written by Staff Writer September 13, 2021
FacebookTweetLinkedInPrint

Kelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.

Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your fingertips. HACCP – short for Hazard Analysis and Critical Control Point – is a systematic approach to identifying and controlling hazards that could pose a danger to the preparation of safe food or medicines.

Kelsius is recruiting for the role of Technical Support Technician. In this role you will be responsible for providing technical support to Kelsius customers and Kelsius field based staff.

Key Responsibilities:

• Remote customer auditing and reporting.
• Handling customer queries including the logging of all customer calls
• Monitoring of high priority ‘Watch List’ customers
• Ensure all inbound customer calls are responded to promptly
• Act as point of contact for client queries and escalations when necessary
• Carrying out system changes using Kelsius configuration tools

Skills & Experience Required:

• Have strong organizational skills and demonstrate a good attention to detail.
• Have an excellent telephone manner and communication skills.
• Have the ability to produce written reports and documentation.
• Be proficient in Microsoft Office.
• Support a “can do” culture in terms of responding to customer needs
• Highly driven with enthusiasm to meet targets and to cope under demanding pressure.
• Self-motivated, flexible and adaptable
• Ability to both, Work of own Initiative and as part of a team
• Ability to learn as you go and develop quickly
• 3rd Level Technical Qualification
• Strong time management skills, with the demonstrated ability to handle multiple clients, projects and priorities simultaneously

Contact Details: If you are interested in applying for this job and would like more information, please contact paul.gallagher@kelsius.com

Kelsius is recruiting a Technical Support Technician was last modified: September 13th, 2021 by Staff Writer
FacebookTweetLinkedInPrint
Staff Writer

LEAVE A COMMENT

You may also like

Jobs: Atlantic Technological University recruiting for a...

15 hours ago

Killygordon company gets huge boost with takeover...

3 days ago

Folúntas: Oifigeach Cléireachais (Na Cealla Beaga)

4 days ago

Jobs: Donegal Local Development CLG hiring for...

6 days ago

Jobs: Tim Kelly group recruiting Mechanical Apprentices...

7 days ago

Jobs: NWFS seeks Full-time Training Administrator (Maternity...

1 week ago

Hospitality suffers as Donegal taxi driver numbers...

1 week ago

Jobs: Letterkenny store seeks part-time Sales Assistants

1 week ago

Job Vacancy: Tourism Officer sought for Árainn...

1 week ago

Job Vacancy: Experienced Painters sought by well-established...

1 week ago
Advertisement
Advertisement

Donegal County Council

Facebook
Donegal County Council
Advertisement
Advertisement
Donegal Daily Jobs

Read More

  • News
  • Sport
  • Courts
  • Jobs
  • Sales & Services
  • Obituaries
  • Features
  • Business
  • Politics
  • Council News

Information

  • Contact Us
  • About
  • Advertise WIth Us
  • Privacy Policy
  • Disclaimer
  • Terms & Conditions

Our Sites

Donegal Woman
Donegal Woman
Donegal Daily

© 2025 Donegal Daily. All rights reserved.
Website by owenod


Back To Top.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkPrivacy policy