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Job Vacancy: Senior Front of House opportunity at The Narrow Quarter Kerrykeel

written by Rachel McLaughlin August 23, 2023
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Job Vacancy: The Narrow Quarter, a popular bistro in Kerrykeel, is hiring a Senior Front of House team member for a full-time role.

About Us: The Narrow Quarter is a well-established restaurant known for its exceptional dining experience and commitment to quality service. We are currently seeking a dedicated and experienced Senior Front of House to lead our front-of-house team and ensure the continued success of our establishment.

Responsibilities:

Team Leadership: Lead, inspire, and manage the front-of-house team to deliver exceptional customer service. Motivate staff, set performance expectations, and provide guidance to enhance team efficiency and effectiveness.

Customer Service: Uphold our high standards of customer service. Ensure that guests receive a memorable dining experience by addressing their needs, resolving issues, and maintaining a welcoming atmosphere.

Communication: Foster clear and effective communication among staff members, as well as between front-of-house and kitchen teams. Communicate specials, promotions, and menu changes to the team and guests.

Cash Handling: Oversee cash handling procedures, including POS transactions, bill settlement, and reconciliation. Ensure accuracy and compliance with established protocols.

HR & Employment Legislation: Possess a basic understanding of HR practices and employment legislation. Assist in recruitment, onboarding, and maintaining a positive work environment in accordance with relevant laws and regulations.

Digital Marketing Knowledge: Have a basic knowledge of digital marketing strategies and assist in promoting the restaurant’s offerings through social media, online platforms, and email marketing.

Collaboration: Work closely with the kitchen team, owners, and other senior members of staff to ensure efficient flow of service. Communicate special dietary requirements and ensure smooth coordination between front-of-house and back-of-house operations.

Training and Development: Provide training to new staff members and ongoing professional development for existing team members. Ensure all staff are well-versed in the restaurant’s menu, service standards, and policies.

Problem Solving: Address and resolve customer complaints or issues in a professional and timely manner. Collaborate with team members to find solutions and prevent future challenges.

Qualifications:

  • Minimum of 2 years in a senior hospitality position is essential.
  • Strong leadership skills with the ability to inspire and guide a team.
  • Excellent communication skills, both verbal and written.
  • Proficiency in cash handling procedures and accuracy in managing financial transactions.
  • Basic knowledge of HR practices and employment legislation.
  • Familiarity with digital marketing concepts and strategies.
  • Exceptional customer service skills and a customer-focused mindset.
  • Strong teamwork and collaboration abilities.
  • High level of professionalism and attention to detail.
  • Ability to handle high-pressure situations and maintain a positive attitude.

Benefits:

  • Competitive compensation package
  • Positive and inclusive work environment
  • Flexible work schedule
  • Ongoing training and development

If you meet the above qualifications and are eager to contribute to the success of a reputable restaurant, we invite you to apply for the Senior Front of House position at The Narrow Quarter. Please submit your CV and a cover letter detailing your relevant experience through this website.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

Salary: €12.50-€15.20 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus
  • Tips

Ability to commute/relocate:

  • Kerrykeel, Letterkenny, CO. Donegal: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 2 years (required)

Language:

  • English (required)

Work Location: In person

Expected start date: 29/08/2023

How to Apply: If you are interested in applying please forward your CV to info@thenarrowquarter.ie

 

Job Vacancy: Senior Front of House opportunity at The Narrow Quarter Kerrykeel was last modified: August 23rd, 2023 by Rachel McLaughlin
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Tags:
The Narrow Quarter Kerrykeel
Rachel McLaughlin

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