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COUNCILLOR ALARMED AT PROPOSED CHANGES IN PENSIONER’S PERSONAL CALL DEVICES

written by Stephen Maguire November 28, 2014
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Inishowen county councillor Martin Mc Dermott has expressed concern about proposed changes to the Seniors Alert Scheme for pensioners across Donegal.

A personal alarm is recommended for elderly people across Donegal.

A personal alarm is recommended for elderly people across Donegal.

The Glengad public representative says a national tendering process for the supply and installation of personal monitored alarms as well as a range of other measures centred on the operation of the scheme is now on the cards.

The Senior Alert Scheme provides assurance, confidence and independence to thousands of older people who want to continue living in their own homes, through a personalised alarm system.

Cllr Mc Dermott commented, “I have serious reservations about the centralisation of this important scheme, which will essentially see the monitoring and rollout of this resource taken out of the hands of community groups and handed over to an outside company. This would mark a significant departure from the existing programme, which allows community groups to support the needs of their elderly relatives, friends and neighbours through regular contact and visits.

“These are some of the most vulnerable people in our society, who have faith and confidence in a system which has served them well. The changes that are proposed, including a new online application system and a centralised financial management service, has unnerved and unsettled many of the SAS users and their families. Despite attempts by the Department of the Environment to clarify the situation there are a series of questions that remain unanswered.

“The national tender will change the structure of the current system, and could see community volunteers removed from the decision-making process for choosing an alarm company. If we see significant changes in the providers it will raise concerns about cost increases, equipment maintenance and customer service issues.”

He has written to Minister Alan Kelly raising all of these issues and calling for clarity.

“Thousands of older people, some of whom are highly dependent on the SAS, will be affected by any changes to the current system. They need to be given peace of mind that their service will still be of the same high standard and that they will be able to maintain contact with the community volunteers who act as a support for them.

“The system has been highly efficient and cost-effective and should not be changed without serious consideration and discussion. There has been a lack of consultation to date and I would urge Minister Kelly to rectify this situation before proceeding with any measures which could prove detrimental the success of scheme”.

COUNCILLOR ALARMED AT PROPOSED CHANGES IN PENSIONER’S PERSONAL CALL DEVICES was last modified: November 28th, 2014 by Stephen Maguire
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Cllr Martin McDermottdonegalpersonal alarms
Stephen Maguire

Stephen Maguire is the co-founder of Donegal Daily. He has worked as a reporter for almost 30 years starting locally with the Donegal Peoples Press before moving to the Mirror Group. He continues to contribute daily to national media outlets including the Irish Times, RTE, the Irish Independent, Irish Sun, Irish Mirror, Irish Star, the Daily Mail and the Examiner.

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