Job Vacancies: Local Link Donegal Sligo Leitrim are currently hiring for three vacancies at their Killybegs base.
Management are seeking applicants for the roles of Qualified Accountant (preferable CIMA or ACCA) and two Receptionists – Dispatchers.
See below for job details for each role and application information:
Position: Receptionist – Dispatch x 2
Location – Killybegs
These positions will have dual roles shared between a Transport Dispatcher and Front Office Receptionist.
Under general supervision, the transport dispatcher schedules and dispatches a range of transport services in accordance with needs identified, available resources and in line with standard operating procedures. He/she is also responsible for the inputting, maintenance and submission of the required monitoring on the reporting systems.
Under general supervision, the Front Office Receptionist has a duty to ensure the first encounter of people accessing Local Link, either in person, by telephone or social media, has a professional, friendly and a competent experience.
Duties and responsibilities
- Promptly and professionally responds to passenger service requests and, subsequently, schedules transport services to meet the needs of passengers and partner organisations to assure timely and efficient services in line with company policies and procedures
- Answer customer service telephone, provide general information to current and potential passengers (timetables, public transport service timetables) and determine specific service needs in relation to accessibility and location. Research addresses and verify pick-up and destination information
- Enter passenger information on ITMS Monitor, review, update and maintain the data base regularly or as required and comply with GDPR
- Use a computerised scheduling and Mapping system to input passenger and service information, to plot and design services based on passenger requirements and to make transit service bookings
- Assist the Management Team with preparation of schedules and passenger information for service providers/drivers based on the strategic planning of service provision and on passenger requests
- Communicate with transport providers/drivers and Day Centres to discuss passenger logs, passenger requests and scheduling issues. Act as a resource for drivers to discuss safety and other issues arising on a daily basis or as required
- Troubleshoot problems encountered while providing service and take steps to remedy identified problems and coordinate with management team on problem resolution
- Be responsible for the inputting of required information to the Integrated Transport Management System (ITMS) and other reporting systems and assist in compiling and submitting completed and accurate monitoring data to the Management Team on a monthly basis
- Update Social media pages on route information and promotions when requested.
- Maintain incoming and outgoing registers including post, visitors and staff.
- Manage main phone switch.
- Manage and maintain housekeeping records and supplies.
Skills and personal qualities
- Knowledge of reading and interpreting maps and scheduling effective routing and journey planning on a computerised system
- Skilled in record management
- Ability to be courteous and respectful and discrete in providing customer services
- Ability to utilise standardised IT packages along and programme related systems with a working knowledge Microsoft Office and Excel.
- Ability to establish and maintain effective working relationships with co-workers and the public
- Experience of working with community and voluntary organisations
- Previous experience in a busy working office is desirable.
- Be positive in disposition and work as part of a team.
- Be flexible and adaptable
- Be open to training and upskilling.
The salary will commensurate with experience and qualifications.
Working week – 37.5 hours (9am – 5pm Mon – Fri, Half hour lunch break)
Please forward a cover letter and your CV by email only to:
SITT1hr@gmail.com No later than 12 noon Friday 21st June 2019.
Shortlisting may apply.
Canvassing will not be tolerated and will disqualify potential candidates.
Position: Qualified Accountant preferable CIMA or ACCA
Location: Killybegs, Co. Donegal.
The main responsibility of the post is the maintenance of financial records, the processing of income and expenditure and the undertaking of a range of financial reporting and administrative tasks. The post operates in a team environment and successful candidate will be expected to work in a collaborative manner with co-staff and management. From time to time the post requires an element of working unsocial hours and travel. This role will report to management.
Duties and responsibilities
- Administer accounts receivable and accounts payable
- Process sales invoices
- Administer day to day finances
- Prepare monthly accounting reconciliations and reports to deadlines
- Administer credit control/debt collection
- Administer payment of bills, invoices and staff expense claims
- Maintain records of invoices and receipts
- Prepare monthly reports for funders
- Ensure financial controls are adhered to
- Assist in preparation of year end audit
- With management, improve financial controls within the organisation
- Assist with procurement and risk management process
- Ensure compliance with good financial governance inline with legalisation
- Undertake and other duties as requested by management
Essential Criteria
- Qualified Accountant preferable CIMA or ACCA
- Minimum 3 yrs. experience in a similar role
- Excellent IT Skills, particularly in Excel, MS Office, Sage and Thesaurus
- Excellent Organisations Skills
- Previous experience in financial control
- Strong knowledge and experience of accounting software packages (Sage)
- Hands-on experience in small/medium organisations desirable.
- An understanding of the Voluntary Sector
- Ultimately, you will ensure all financial transactions are processed accurately and on time.
- Be positive in disposition and work as part of a team
- Be flexible and adaptable
- Be passionate and energetic about the work
- Happy to work for the voluntary non for-profit sector.
This post is part-time (20 hours per week) with a possibility of future full-time employment.
The Salary will commensurate with experience and qualifications
Please forward a cover letter and your CV to:
SITT1hr@gmail.com no later than 12 noon Friday 21st June 2019.
Shortlisting may apply.
Canvassing will not be tolerated and will disqualify potential candidates.
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